Frequently Asked Questions

Everything you need to know about your Pott'd US order

How long does shipping take within the US?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

Do you offer international shipping?

Currently, this store serves the United States. For international orders, please visit our global site to see if we ship to your specific country.

How do I care for my Pott'd garments?

To maintain the quality of your items, we recommend machine washing cold with like colors and tumble drying on low, or air drying for best results.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately if you need to modify your order.