Returns & Exchanges

At Pott'd US, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return window for all unworn and unwashed items. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached and include the printed return packing slip inside the box.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing